Navigating Difficult Workplace Conversations
Tough conversations are inevitable — but they don’t have to be destructive. This program takes an interactive, high-impact approach by incorporating live improv actors for dynamic role-play scenarios tailored to your organization’s challenges. It's as close to real life as you can get, without having the real-life problematic team members in the room with you.
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WHO'S IT FOR?​​
New Leaders
Build confidence and practice difficult conversations in a safe, supportive environment.
Experienced Leaders
Gain fresh strategies, refine their communication skills, and receive actionable feedback to elevate their impact.
Strategies for Handling Tough Discussions
Participants learn proven techniques to address issues like poor accountability, substandard work, and problematic behaviors while maintaining professionalism and respect.
Safe Practice Environment
Our facilitators provide a supportive space where leaders can test different strategies, call time-outs to reflect, and adjust their responses—helping them build competence before applying skills in real-world situations.
Mastering the B.E.E.F. Model
Leaders will learn and apply the proven the B.E.E.F. Model framework, equipping them with a structured approach to conducting effective conversations that drive individual and team success.
Real-Time Coaching & Feedback
Leaders receive immediate feedback and expert guidance, allowing them to refine their communication skills and approach difficult conversations with confidence.
Skill Development for Leaders at All Levels
New and experienced leaders gain actionable tools to improve communication, manage conflict effectively, and foster a culture of accountability within their teams.
Customized Role-Play Scenarios
Leaders engage in interactive exercises with professional improv actors, practicing real-world difficult conversations tailored to their organization’s specific challenges.
What Our Clients Say
Jeff Gerestein, City of Brooks
"“We have presented two very effective and interactive workshops with our organization. Their comedic and engaging presentation style in the ‘I Need to F***ing Talk To You’ workshop has left a lasting impression on our staff. I highly recommend this workshop if you are looking for a valuable, cost-effective customer service training option.”
